Services

Our services encompass a comprehensive approach, including needs assessment, implementation, and ongoing management of various solutions or initiatives, ensuring successful outcomes and long-term value.

Assessment

Understanding the opportunities and challenges your organization faces is an essential step in reaching your goals.

To better understand your organization’s unique needs, IdentityNest conducts the following activities during the assessment phase:

Information Gathering: Our business analysts will conduct interviews with key stakeholders to understand your unique business processes, requirements and review your cloud and on-premise applications.
Evaluation of Current State: We evaluate your current processes, systems, and infrastructure to identify areas for improvement and potential solutions.
Build Roadmap: The roadmap defines the processes, procedures, and technologies needed to reach the desired future state for your organization.

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Our assessment report includes:

Current state
Maturity level
Gap analysis
Future state
Implementation Roadmap
Recommendations

OUR DELIVERABLES

Understand your organization’s needs and roadmap

Implementation

Keeping our focus on high priority requirements that are essential to delivering a return on investment, achieving compliance, and meeting deadlines, we divide implementation into the following phases:

Installation and Setup: Our technologists will prepare all of the required components based on the specifics of your implementation plan.
Configuration and Development: Data migration, customization, validation and integration takes place during this phase.
Build and Testing: With build and test automation we integrate changes early and often to prevent maintenance issues as our developers progress on feature development.
Production Roll-Out: We will implement the final solution after testing all your requirements.

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Our implementation plan covers the following:

Requirements
Use cases
Solution Design
Architecture
Milestones and timeline
Implementation Guide
Development design
Test case design

OUR DELIVERABLES

A streamlined implementation creates immediate business impacts

Managed Services

We provide on-demand 24/7 global coverage that leaves your employees available to focus on driving business in your organization. Our experienced and highly specialized team provides efficient delivery of services using their knowledge and application of emerging technology.

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Our managed services model includes:

Proactive support
Monitoring
Performance Analysis
Health check

OUR DELIVERABLES

Focus your resources on your business

Upgrades

Many organizations use a legacy and end-of-life systems that have been customized far beyond the base functionality of the software, making maintenance challenging and expensive. The digital transformation is driving organizations to communicate with customers to collect and manage information in innovative ways.

Keep your software current with IdentityNest Upgrade Services. Our proven methodology and comprehensive solution expertise reduce the time and simplify the transition to the latest product version.

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Our upgrade services strategy:

Architecture
Hardware Sizing
OS and DB versions
Certification Matrix
Environment Variables

OUR DELIVERABLES

Upgrades enhance the value of your investment

Migration

Expertise and Experience: We have a deep understanding of migration processes, tools, and best practices, minimizing the risk of errors and delays.
Time and Resource Efficiency: By outsourcing the migration, you can free up your internal IT resources to focus on core business activities.
Scalability and Flexibility: We can accommodate various migration scenarios, from simple data transfers to complex application migrations, making it suitable for businesses of all sizes.
Cost Efficiency: Using our team for your migration needs will be more cost-effective than managing the migration in-house, especially for complex projects.

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If your current system fits one of the following descriptions, it might be time to migrate:

Unmanageable and requiring many developers and support hours
Overly complex and mismatched environment to your organization's needs
Latency and performance issues
Lacking necessary features or functionality
End-of-life and no longer supported by the vendor

OUR DELIVERABLES

Migrations keep business functions relevant

Customization

When a commercial off-the-shelf solution fails to accommodate your unique business requirements, our skilled developers can create high-quality solutions tailored to your organization. Whether you are looking to enhance, extend, automate, or integrate, IdentityNest can help you get the most for your investment.

Our technologists can streamline your business environment with a customized solution to save you time and cost without compromising on functionality. We leverage our cross-platform expertise to smoothly integrate any aspect of your requirements with your existing systems.

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Benefits of our customization services:

Personalization
Enhanced Customer Experience
Competitive edge in the Market

OUR DELIVERABLES

Tailored solutions for your business